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Response times
General questionsWithin 1 business day
Technical issuesWithin 4–8 hours
Billing queriesWithin 1 business day
Quick answers
Can I import employees from a spreadsheet?
Yes — upload a CSV and all your employee records are created instantly.
Do you support US and UK compliance?
Yes. Certivenza includes document types for both OSHA (US) and Right-to-Work / CSCS (UK).
Is there a free trial?
Yes — 14 days, full access, no credit card needed.
What happens to my data if I cancel?
You can export your data at any time. We retain it for 30 days after cancellation.